Unlocking Internal Efficiency with AI Agents
This latest report from the Everest Group shows the benefits of deploying intelligent automation within your organization.
Conversations around AI use cases in business often focus on customer experience. However, a new study conducted by Everest Group found that companies using AI solutions like DRUID internally can significantly improve employee experience, boost efficiency, and streamline processes.
Everest Group found that internal deployments of conversational AI (CAI) are growing by 50% and are expected to maintain this pace going forward, and businesses are reaping the benefits. One multinational corporation deployed an IT service desk AI agent that successfully managed over 22,000 requests per month and achieved a 66% end-to-end resolution rate.
In this exclusive report, you’ll learn:
- How to use AI Agents to boost employee productivity
- A simple way to calculate the potential ROI of CAI deployment
- How AI has positively impacted real-world businesses

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What Our Customers Are Saying
"Choosing DRUID as our partner marked a significant shift in our approach to campus communication. Moving from a basic SMS system to a comprehensive conversational AI with DRUID allowed us to vastly improve how we interact with students and staff. This technology enabled us to consolidate various services under the GUS platform, making information and assistance more accessible and responsive. DRUID's solution was exactly what we needed to enhance our communication capabilities in a way that was both innovative and practical. It's not just about the technology; it's about how we use it to better serve our university community."
