The Conversation History feature is a data analytics solution integrated into the DRUID conversational AI platform that allows authors and developers to see actions that users are performing in their conversational journey and act on the available data to debug and improve conversation flows, thus providing a better user experience.
Each conversation path is linked with actionable status so authors can easily identify and fix problems.


Actionable analytics
Conversational AI developers can do side-by-side authoring on the flows and improve the experience in a few clicks.

Integrated capabilities
The features are embedded into the DRUID platform so there are no dependencies on 3rd party tools.

Complete overview
DRUID provides the complete toolset to understand the conversation flow for easy fixes and updates.

Designed for integration
Collect and update data from, and to any internal or 3rd party system or database, to be ahead of customer expectations.