DOWNLOAD THE IT HELPDESK WHITEPAPER

IT Help Desk Innovation: Secure Automation With AI Agents

Download the whitepaper and learn how AI Agents are revolutionizing the way IT Helpdesk support is improving user experience and saving costs. IT service desk AI agents can handle all the customer’s basic questions and re-route the more difficult ones to the appropriate department. By offering round-the-clock availability and support, users may resolve difficulties more quickly, increasing employee and customer satisfaction.

Improved customer experience
Reduced costs
Increased productivity

70%

of IT managers say AI is
critical to upgrade and modernize their service desk

66%

of IT service desk costs were accounted by personnel already from 2019

85%

decrease in time to serve employees with the help of Helpdesk automations

15.7B

the Generative AI market will worth in 2024, growing from 4.2B in 2019