SHAPING THE FUTURE OF UTILITIES
The digital future of utilities services
Download the whitepaper and learn how conversational AI and virtual assistants offer a wealth of opportunities for utility companies. Win your customers that expect round-the-clock access to personalized, individual information like:
- What was the amount of my last bill?
- What is my billing date?
- What is my historical consumption of services?
- What telephone number do you have on record?
- What are my payment options?
30%
support in operational costs optimisations for chatbot customer service automation
35%
increase in customer satisfaction thanks to quicker response times
50%
reduction in the pressure applied to contact centers in just a few months
92%
of companies that automated the customer experience boosted their customer loyalty
Trusted by hundreds of leading companies
GLOBAL STRATEGIC PARTNERSHIPS
Developed and deployed in distinguished company
Multi-territory agreements with global technology and consultancy companies instill DRUID conversational AI technology in complex hyper-automations projects with various use cases, across all industries.