Agentic Automation, The Future of Customer Support
Learn how AI Agents can help increase efficiency, reduce costs, and deliver a superior customer experience for contact centers.According to Bain & Co, increasing customer retention rates by 5% can increase profit by 25% to 95%. And today's digital-first consumers have much higher expectations for their customer-service experiences.
In this whitepaper, you'll find:
How AI Agents can help you supercharge your customer service while saving time and money
Why contact center automation is critical for improving your CSAT and NPS
How investing in AI Agents can increase employee engagement and retention rates
Global business and digital transformation leaders trust DRUID
85%
of enterprise companies consider customer experience a primary driver of their contact center investments
95%
of all customer interactions, including live telephone and online conversations, will be AI powered by 2030
$7.2T
is the forecasted value of the global customer support center AI market by 2030, with a CAGR of 21%
$8B
is the sum that chatbot conversations will deliver in cost savings by 2030
GLOBAL STRATEGIC PARTNERSHIPS
Developed and Deployed in Distinguished Company
Leading technology and consultancy companies trust the DRUID technology to build complex hyper-automation projects with various use cases, across all industries.
