Learn how DRUID conversational AI helped this major European bank save 97% of help-desk agents' time spent on the credit deferral process

Conversational AI gives contact centers and their representatives an optimized and improved opportunity to proactively engage with customers, stay relevant, offer real-time support and provide an authentic personalized experience.

Download this case study about the partnership of DRUID AI and OTP Bank to see how conversational AI and virtual assistants offer a plethora of benefits for contact centers, customer service representatives,  and customers alike. Conversational AI can provide many advantages including:

  • Improved customer experience
  • Reduced costs
  • Increased productivity